Spare Parts & Customer Service

Spare Parts & Customer Service

Maintenance is nowadays crucial to industrial success.

Spare parts for routine maintenance or repair tasks are easily identified thanks to the detailed manual users supplied with the equipment. Within the manual, exploded diagrams of the main groups of components and useful tips for maintenance are clearly defined, increasing the service life of your equipment and ensuring you get the most out of your investment.

Our PMP (Preventive Maintenance Program), developed and adapted for our Customer’s needs, guarantees a greater production efficiency.

Our machines are constantly upgraded, as we replace overcome components with the latest state-of-the-art technology, allowing you the best performance.

Thanks to the latest 4.0 Industrial Technologies, we can offer immediate remote support through PC Connection or Smart Glasses, assisting your operators in real time.

 

TELETECH

Teletech is a remote-assistance service applied to all our electric Machines and applicable to Hydraulic machines with a latest-generation PLC. Through a long-distance connection, we are able to diagnose any kind of machine performance and operate without needing an on-site technician.

 

SMART GLASSES

Wear TECHNE Smart Glasses and have immediate access to remote technical support, training and maintenance procedures from highly qualified staff. With our Smart Glasses, we offer you direct on-site assistance.